Privacy Policy

Effective Date: November 10, 2025

Milaprint, an online T-shirt store owned by MILADY LLC, is committed to protecting the privacy of our customers in the U.S. market. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access and use the website milaprint.com and our services. By using Milaprint's services, you agree to the terms described in this Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This collection occurs through direct interaction, automation, and from third parties.

1.1. Information You Provide Directly

This is personal information you voluntarily provide to us when you perform actions such as placing an order, registering an account, subscribing to a newsletter, or contacting customer support. This information includes:

  • Full name
  • Email address
  • Billing address and a valid U.S. shipping address
  • Contact phone number
  • Payment information (only the card type or payment method – we do not store sensitive card details).

We require you to provide accurate and complete information to ensure smooth order processing and delivery.

1.2. Automatically Collected Information

When you access and interact with our website, we automatically collect certain usage and device information. This information includes: 

  • Internet Protocol (IP) Address
  • Browser type
  • Internet Service Provider (ISP)
  • Referring/exit pages
  • Files viewed on our site (e.g., HTML pages, graphics)
  • Operating system
  • Date/time stamps and clickstream data

The purpose of collecting this data is to analyze trends, administer the site, track user movements, and gather general demographic information.

1.3. Payment Information

We do not directly store your sensitive financial details. All payment transactions are processed through a secure, encrypted third-party payment gateway, specifically PayPal (including credit/debit card transactions processed via the PayPal gateway).

2. How We Use Personal Information

Milaprint uses the collected personal information for various purposes, primarily to operate the business and provide quality service:

  • Order Fulfillment and Service: To process your orders and payments, send order-related notifications (such as confirmation, shipping and tracking information), and deliver products to the address provided.
  • Improvement and Personalization: To analyze how you use the website to improve our layout, functionality, and product content. Occasionally, we use data to suggest products tailored to your shopping preferences.
  • Communication and Customer Support: To respond to your inquiries, questions, and provide technical support or information about products/policies.
  • Marketing and Promotions: To send marketing emails, newsletters (if you have subscribed), and information about offers or new products that may interest you. You always have the right to opt out of receiving this communication at any time.
  • Safety and Security: To protect the website, prevent fraud, detect illegal activities, and ensure system integrity.

3. Cookies and Tracking Technology Policy

Milaprint's website uses "cookies" and similar tracking technologies to monitor activity on our services and hold certain information. Cookies are small files containing a certain amount of data, sent to your browser from a website and stored on your device.

  • Types of Cookies: We use essential cookies (for basic website operation, like shopping cart functionality), performance cookies (to track visits and traffic sources to improve performance), and functionality cookies (to remember your choices).
  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.

4. Disclosure of Personal Information to Third Parties

Milaprint is committed to not selling or renting your personal information to third parties for their independent marketing purposes. We only disclose personal information in the following cases:

Service Providers: Sharing necessary information with trusted partners to perform business functions on our behalf. This includes leading U.S. shipping partners (UPS, FedEx) for order delivery, payment processors (PayPal), and web hosting service providers. These third parties are only authorized to use your personal information to perform the authorized services and are bound by confidentiality obligations.

Legal Compliance and Rights Protection: If required by law or in response to valid requests by public authorities (e.g., a court order, government request), we may disclose your information. We may also disclose information when we believe disclosure is necessary to protect the rights, property, or safety of MILADY LLC, our customers, or the public.

Business Transfers: In the event of a merger, acquisition, or sale of MILADY LLC's assets, your personal information may be transferred as part of that transaction.

5. Data Security

The security of your data is our top priority. We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses Secure Socket Layer (SSL) encryption to protect the transmission of sensitive data. While we strive to use commercially acceptable means of protection, no method of transmission over the Internet or method of electronic storage is entirely secure.

6. Customer Privacy Rights (Right to Restriction, Deletion, Change)

As a Milaprint customer, you have the following rights regarding your personal information, consistent with applicable law (especially for residents of certain U.S. states):

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Restriction of Processing: You have the right to object to or request that we restrict the processing of your personal information in certain circumstances.
  • Right to Opt-Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time. You can exercise this right by clicking the "unsubscribe" link in those emails.

To exercise any of these rights, please contact us via email at [email protected]. We will respond to your request within a reasonable timeframe and as required by law.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at the following address:

  • Owner: MILADY LLC
  • Brand: Milaprint
  • Email: [email protected]
  • Address: 1001 Bannock St, Denver, CO 80204, USA
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Denver Time, MST / UTC–07:00)